What personal information does the NTC collect?
In the course of business, the NTC may collect personal information that is reasonably necessary for, or directly related to, our functions or activities. The NTC will only collect personal information by lawful and fair means and not in an unreasonably intrusive manner.
The NTC may collect personal information about:
- persons who contact the NTC in relation to its activities and services
- persons who participate in any public consultations, reform proposals, surveys or market research conducted by or on behalf of the NTC
- subscribers to publications of the NTC (such as newsletters, news releases and reports)
- third parties providing a service to the NTC
- employees, contractors and consultants of the NTC.
Our functions and activities and our range of services may change from time to time.
The types of personal information we may collect and hold may vary depending on the nature of our interaction with the individual and may include:
- identifying and contact information (for example, name, address, date of birth, email address and emergency contact details
- responses or submissions to any consultations, reform proposals, surveys or market research of the NTC
- bank account, tax file number and credit card details
- information relating to employment or engagement by the NTC including education and qualifications, superannuation details, insurance details and results of psychometric testing, reference checks, police checks and ergonomic assessments.
Through our website, we may also collect de-identified information about a user’s computer which may include IP address, type of browser, operating system, domain name and the details of any website which has referred the user to the NTC's website. We may also collect de-identified information about the user’s activities on our website (for example, tracking which areas of the website are visited and the content viewed).
Why does the NTC collect personal information?
The Privacy Act generally requires the NTC to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related (or directly related in the case of sensitive information) to the primary purpose.
In general, the NTC collects, holds, uses and discloses personal information for the following purposes:
- to consider, develop and deliver regulatory and operational reform in respect of Australia's road, rail and intermodal transport systems including conducting public consultations, surveys and research, reviewing and publishing submissions and forming final recommendations/positions for consideration by the Transport and Infrastructure Council
- if requested, to provide copies of our publications (such as newsletters, news releases and reports)
- to manage our relationship with stakeholders including members of the public, responding to queries or requests, and for follow up purposes
- to verify and update any personal information held by us
- to recruit and manage personnel (including employees, contractors and consultants)
- to review, develop and improve our functions and activities and business processes including our website
- to comply with legal or regulatory obligations
- for other purposes required or authorised by or under law, including purposes for which we have obtained express or implied consent.
If anyone provides the NTC with their email address, telephone and/or mobile phone number, they also consent to the NTC using that email address, telephone and/or mobile phone number for contact purposes (including by telephone call, SMS or email) for any of the above reasons.
How does the NTC collect personal information?
The NTC may collect personal information in a number of ways, including
- through our website, submissions made to the NTC, forms and correspondence (written and verbal) received
- from third parties such as persons or organisations engaged by the NTC to assist the NTC in carrying out its business processes such as ergonomic assessment providers, market researchers and recruitment organisations.
How does the NTC store personal information?
The NTC will store personal information securely in its systems providing restricted access to staff for work purposes only. The personal information is maintained and disposed in accordance with the NTC’s information management policy.