Making a submission

Your submissions to our consultations help the NTC develop sound policy that considers a broad range of views. Submissions are central to our work.

Submissions are accepted during the consultation period for each project and can be submitted in electronic or physical form:

• Using the online submission form on the relevant consultation page
• In the body of an email
• As an attached file (Word or accessible PDF preferred)
• By post

Send submissions to:

• Online: via the submission form on the relevant consultation page
• Email: enquiries@ntc.gov.au
• Mail: Level 3/600 Bourke St, Melbourne 3000 

Publication and use of submissions
Unless marked otherwise, submissions may be published on the NTC website and may remain publicly accessible indefinitely.

We reserve the right not to publish any material that is:

• Offensive
• Defamatory
• Clearly outside the scope of the consultation

Copyright and ownership
Copyright in all submissions remains with the original author(s).

Please do not include material you don’t own the copyright for (e.g. newspaper articles, third-party images), instead, include links or references where appropriate.

Privacy considerations: How we protect your privacy
Before publishing any submission, we will remove personal information such as:

• Home addresses
• Email addresses
• Phone numbers
• Signatures

We will only publish your name if you have clearly provided us with consent to publish it. If we have not received valid consent as part of your initial submission or email, we may choose to follow up to seek explicit consent.

If you have named someone else in your submission, we will redact their details as we do not have consent from them to publish their name and details, except where the person is named in relation to a public role (e.g., a CEO, Department Secretary or other official representative) and the organisation has provided permission for their name to be published.

All organisation names and contact details will be published.

Submitting Confidentially 
You may request that all or part of your submission be treated as confidential.

To do this:

• If the entire submission is confidential, mark the submission as ‘IN CONFIDENCE’.
• If only part of your submission is confidential:
  • mark the relevant sections within your submission as ‘IN CONFIDENCE’; or
  • provide a separate submission containing the confidential material, marked ‘IN CONFIDENCE’.

We may contact you to:

• request a non-confidential summary of the confidential material; or
• ask why a summary cannot be provided.

Submissions marked ‘IN CONFIDENCE’ will not be published. Where only certain sections of a submission are marked ‘IN CONFIDENCE’, those sections will be withheld from publication, and the remainder of the submission will be published.

It is recommended that you contact the NTC for further information and guidance before submitting this material.

Submitting anonymously or using a pseudonym
You may choose to remain anonymous or use a pseudonym. However, anonymous submissions may be given less weight depending on the context and content.

Assistance and support
If you need help preparing your submission or require interpreter services, please contact the NTC.

Late submissions
Closing dates are published on our website and in our consultation papers. Submissions received after the deadline may not be considered to the same extent.

Legal disclosure of submissions
While we take reasonable steps to protect confidential information, we cannot guarantee it won’t be disclosed through:

• Legal proceedings
• The Freedom of Information Act 1982
• Parliamentary processes
• Other lawful requirements.

Technical requirements
We prefer submissions in:

• Microsoft Word (.docx)
• Accessible PDFs (generated from text-based software)

Please do not send:

• Scanned documents
• Password-protected files

To make your submission accessible:

• Remove tracked changes, comments, hidden text, and internal links
• Use full URLs for hyperlinks (e.g. https://www.example.com/page)
• Refer to the Web Content Accessibility Guidelines (WCAG) 2.0 for best practices

Read our Privacy Policy to learn how we manage personal information.